GM massive recall due to windshield wiper fluid system failure by Zuzana Zelenakova

Giant US-based automaker General Motors was forced to recall more than 1.5 million vehicles Tuesday due to a failure that could cause them to catch fire. Models from years 2006-2009 are dealing with the same problem, there is a real danger that the unit that heats windshield wiper fluid could burst into flames. According to the GM director for safety Jeff Boyer, the company will remove the units and replace them with products from a different supplier, because the original one stopped manufacturing the item that is needed. Boyer further added that GM will pay each customer $100 once the repairs are done at dealerships. “While our analysis shows the number of incident! s is very small compared with the number of vehicles on the road, we want our customers to have complete peace of mind,” said Boyer. “We always want to make sure customers can count on the safety and quality of their GM vehicle.” The models involved are for example, Chevrolet Silverado, Avalanche, Suburban, Cadillac Escalade or Hummer H2. It is estimated that the recall will cost GM about $150 million that is if all the customers involved collect their “satisfaction payment”. The biggest amount of recalled vehicles, 1.36 million, were sold in the United States, about 100,000 in Canada and the rest in Mexico and elsewhere. The massive recall is just another blow for a company that was kept out of high-profile bankruptcy thanks to the government bailout. GM is just another automaker in a row to organize recall. After Toyota record high recall due to sudden acceleration problems, there have been also recalls by Ford, Honda, Mazda and Chrysler. At ! the end of 2009, Ford had to issued the largest recall in its ! history, 4.5 million vehicles, due to switch fault. In April 2010, there were several thousand vehicles recalled due to faulty seats.

related story (sgx17527): http://www.france24.com/en/20100608-gm-recalls-more-million-...

by Zuzana Zelenakova for Cantell TV (http://cantell.tv)

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